Residential Hail Damage Response
- The Call
- A homeowner calls within days of a severe hail event. No visible interior leaks yet, but neighbors have already filed claims and the family is worried they missed damage.
- What We Look For
- An on-roof inspection typically looks for bruised shingles on the storm-facing slopes, granule loss in the gutters, dented soft metals on vents and the AC condenser, and impact marks on the chimney cap. Where damage meets the carrier's threshold, a full replacement is appropriate.
- Insurance Documentation
- For claim work, we provide a photo-documented damage report, an itemized Xactimate scope, marked roof diagrams showing hit density per slope, and a written letter of damage. We meet the adjuster on-site.
- Typical Outcome
- If you're replacing the roof anyway, ask about impact-resistant (Class 4) shingles. Some Texas carriers offer a discount for them.

