Residential Hail Damage Response
- The Call
- A homeowner calls within days of a severe hail event. No visible interior leaks yet, but neighbors have already filed claims and the family is worried they missed damage.
- What We Look For
- An on-roof inspection typically looks for bruised shingles on the storm-facing slopes, granule loss in the gutters, dented soft metals on vents and the AC condenser, and impact marks on the chimney cap. Where damage meets the carrier's threshold, a full replacement is appropriate.
- Insurance Documentation
- For claim work, we provide a photo-documented damage report, an itemized Xactimate scope, marked roof diagrams showing hit density per slope, and a written letter of damage. We meet the adjuster on-site.
- Typical Outcome
- When the claim is approved, homeowners typically pay only their deductible and can upgrade to impact-resistant shingles — some Texas carriers offer discounts for impact-resistant roofing.

