Privacy Policy

Information You Provide Directly

When you:

• Request a roof inspection
• Submit a contact form
• Request a quote
• Submit an insurance claim request
• Schedule an appointment
• Call, text, or email us
• Express interest in financing options

We may collect:

• Full name
• Phone number
• Email address
• Property address
• Mailing address
• Insurance carrier information
• Photos or documentation related to your roof
• Any other information you voluntarily provide

Financing Applications

If you choose to apply for financing, you will be redirected to a secure third-party website operated by First Financial Bank.

DKG Roofing Contractors:

• Does not collect, receive, store, or process credit applications
• Does not have access to Social Security numbers, banking information, credit reports, or other sensitive financial data
• Does not make lending decisions

All financing applications are submitted directly to First Financial Bank and are governed by their privacy policy, security practices, and lending terms.

We encourage you to review First Financial Bank's privacy policy before submitting any financial information.

How We Use Your Information

We use your information to:

• Provide roofing inspections, repairs, and installation services
• Prepare estimates and contracts
• Assist with insurance claim documentation
• Communicate appointment reminders and project updates
• Respond to customer inquiries
• Improve our website and customer experience
• Comply with legal and regulatory obligations

Financing applications and credit decisions are handled exclusively by First Financial Bank.

How We Share Information

We may share your information with:

• Insurance carriers (with your authorization)
• Payment processors
• CRM and scheduling platforms
• Marketing service providers
• Legal authorities when required by law

If you pursue financing, you will provide your information directly to First Financial Bank through their secure platform.

DKG Roofing Contractors does not control and is not responsible for the privacy practices or security measures of third-party financial institutions.